Payment options
Pay the way that works for your family — including cash, once the parcel is in your hands.
Pay the way that works for your family — including cash, once the parcel is in your hands.
Ways to pay
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Cash on delivery
Pay in cash when the parcel reaches your door, anywhere in Sri Lanka. No extra fee.
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Bank transfer
Pay now, relax later. Transfer from your phone and nobody needs to be home with cash when it arrives.
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Card payment Coming soon
Visa and Mastercard, paid securely at checkout. We're setting this up now.
When you pay
| Method | When you pay | Your order |
|---|---|---|
| Cash on delivery | When the parcel arrives | Packed straight away |
| Bank transfer | Within 24 hours of ordering | Packed once your payment reaches us |
| Card payment | Coming soon | Coming soon |
Paying by bank transfer
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Choose bank transfer at checkout
Place your order and pick bank transfer as the payment method. Our bank details are on the order confirmation page and in your confirmation email.
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Transfer the exact amount within 24 hours
Use your order number as the payment reference so we can match it quickly.
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Send us the receipt
WhatsApp a photo or screenshot of the receipt with your order number.
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We pack your order
As soon as the payment reaches our account, your order is packed and on its way.
Questions parents ask
When can I pay by card?
We're setting up Visa and Mastercard payments now, and they'll appear at checkout as soon as they're ready. Until then, you can pay cash on delivery or by bank transfer.
Can I pay the courier by card?
Not at the moment — cash on delivery is cash only. Please have the exact amount ready, as the courier may not carry change.
Is there an extra charge for cash on delivery?
No. You pay the order total shown at checkout, including delivery, and nothing more.
Can someone else pay when the parcel arrives?
Yes. Whoever receives the parcel — a grandparent, a nanny or a neighbour — can pay the courier. Just make sure they have the exact amount.
I'm sending a gift. Can I pay so they don't have to?
Yes — choose bank transfer. Once your payment reaches us, the parcel arrives with nothing to pay on delivery.
What if I can't transfer within 24 hours?
Unpaid orders may be cancelled after 24 hours so the items go back on sale. If you need a little longer, message us before then and we'll do our best to help.
My payment didn't go through, or I paid the wrong amount
Message us on WhatsApp with your order number and a screenshot, and we'll sort it out with you.
How do refunds work?
Refunds are made by bank transfer within 5–7 working days after we've checked the returned item, however you paid. See our returns and exchanges policy.